Service Engineer

Service Engineer focuses on provide high‑quality technical support, maintenance, and service for automated logistics equipment across operational sites, ensuring smooth and reliable performance.

What the role involves

• Provide high‑quality technical support, maintenance, and service for automated logistics equipment across operational sites, ensuring smooth and reliable performance.
• Work closely with operations, workshop, and supplier teams to support assets throughout their entire lifecycle.
• Resolve tickets within the machinery support ticketing system, keeping issues moving and stakeholders informed.
• Provide both on‑site and remote support to operations teams, maximising equipment availability and performance.
• Assisting with diagnosing and resolving electrical, mechanical, pneumatic, and control‑system‑related issues across a variety of automated equipment.
• Minimum of an HND (or equivalent) in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related discipline.

Skills and requirements

• Required for multi‑site travel.
• 33 days annual leave with the option to buy additional days.
• Discretionary bonus based on performance.
• We're happy to talk about flexible working – just ask about alternative patterns at interview.

Confirmed role details

• Permanent (Full-Time).
• Coventry (CV2 2TA) with 50% expected travel.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving

Additional role context

• Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
• To ensure your application is considered we recommend submitting it as early as possible.