Service Manager

Service Manager focuses on leading a high-performing team and play a key role in shaping the future of a busy agricultural service department.

What the role involves

• Leading a high-performing team and play a key role in shaping the future of a busy agricultural service department.
• Overseeing daily operations of the Service Department.
• Leading, mentor, and motivate a team of technicians.
• Managing customer relationships professionally and effectively.
• Monitoring performance against KPIs and financial targets.
• Ensure compliance with manufacturer warranty processes.

Skills and requirements

• Strong background in agricultural machinery (tractors, combines, and other farm equipment).
• Previous management or supervisory experience.
• Proven ability to lead.
• Solid understanding of KPIs, profit & loss, and warranty systems.

Confirmed role details

• 42 hours per week, Monday to Friday.
• Additional hours during peak seasons.

Candidate fit

• operational ownership, people coordination, problem-solving, and clear communication