Service Manager

The Service Manager position centres on work with teams to support data driven decision making and reduce incidents promoting quality of life and high levels of participation in meaningful activities. It would suit someone who can bring adopt active support to reinforce the PBS model through coaching and leadership, ensuring all staff are competent and confident to the role.

Role overview

These aren’t token gestures - we’ve thought long and hard about how best to support our team. Promote understanding of the rationale of a Behavioural Support Plan, Capable Environments and its uses Financial and Performance Ensure improvements in services result in sustaine.

Main responsibilities

Work with teams to support data driven decision making and reduce incidents promoting quality of life and high levels of participation in meaningful activities. Ensure all services are effectively managed to deliver excellent support to all customers. Ensure the customer is central in their support and a co-production model is promoted.

What helps someone succeed

Adopt active support to reinforce the PBS model through coaching and leadership, ensuring all staff are competent and confident. Supporting task-by-task logistics operations while learning systems, routines, and working standards.

Requirements

• Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract.
• Experience of successfully managing external partnerships to ensure successful delivery of services.
• Experience managing supported living and/or Registered services for adults with learning disabilities and autism.

Job details

• A generous pension – we will contribute up to % and life assurance cover up to £, (T&Cs apply).
• The shift pattern for this role will primarily be Monday - Friday, - There will be a requirement to cover on call, occasional weekend and out of hours.
• Annual leave increasing up to days with length of service.
• Additional detail: Additional staff or wellbeing benefits may be available.

Requirements mentioned

• DBS check