Service Manager

Service Manager focuses on provide strong strategic and operational leadership across all aspects of the via redbridge adult drug and alcohol service.

What the role involves

• Provide strong strategic and operational leadership across all aspects of the Via Redbridge Adult Drug and Alcohol service.
• Develop relationships with the London Borough of Redbridge commissioners and key stakeholders.
• Driving performance, quality assurance, and compliance across the service, including CQC requirements.
• Support your management team and wider workforce.
• Champion service user involvement, trauma-informed practice, and recovery-oriented approaches.
• Contribute to service development and strategic planning at a local and organisational level.

Skills and requirements

• Relevant leadership, project, operations, people-management, or stakeholder experience is useful.

Confirmed role details

• £43,606.00 - £51,867.00 including London Weighting where applicable.
• Vacancy type: permanent.
• 9-5 Mon-Fri, with some late clinic in rotation with other colleagues.

Candidate fit

• operational ownership, people coordination, problem-solving, and clear communication

Additional role context

• Last year, we supported over 11,000 people across the UK affected by alcohol and drug use.
• Care. Care for people is at the heart of everything we do.
• Be human. We are accessible, genuine and humble. Always learning.

Known job details

• Pay: £43,606