Service Manager

This Service Manager opportunity is built around managing budgets, ensuring financial targets and KPIs are met across all services. It would suit someone who can bring operational ownership, people coordination, problem-solving, and clear communication to the role.

Where ownership sits

Be responsible for managing approximately 900–1,000 commissioned hours weekly across four to five service packages. Direct line management of over 30 support staff, including bank workers.

Management responsibilities

Managing budgets, ensuring financial targets and KPIs are met across all services. Maintaining compliance with regulatory frameworks, including CQC’s Single Assessment Framework. Driving performance improvements using data, innovation, and best practices.

What helps in this management role

Operational ownership, people coordination, problem-solving, and clear communication.

Leadership skills and experience

• Minimum 5 years’ experience in operational leadership within health or social care.
• Level 4 qualification (or higher) in Leadership or Management.
• Full UK driving licence and access to a vehicle.

Practical details

• Company pension scheme.
• 25 days annual leave (plus an extra day after 12 months).
• Additional detail: Pension support may be included.

Job details

• Benefits mentioned: Pension, Holiday allowance