Service Manager

Service Manager focuses on provide professional leadership and hands-on management support to staff across the service.

What the role involves

• Provide professional leadership and hands-on management support to staff across the service.
• Line manage senior team members and clinicians, ensuring performance standards are met.
• Overseeing recruitment, induction, training, and staff development in line with employment law and best practice.
• Managing service budgets and financial systems, including service user finances.
• Ensure compliance with all relevant legislation and regulatory requirements.
• Leading on business development, marketing the service to commissioners and referrers.

Skills and requirements

• QCF (NVQ) Level 5 in Health and Social Care or equivalent.
• Proven experience managing high-quality residential services.
• Skilled in leading multidisciplinary teams and managing staff performance.
• Experience handling disciplinary and grievance procedures.

Confirmed role details

• Competitive salary up to £48,000 DOE.
• 38 days annual leave (including bank holidays).
• Option to buy/sell up to 5 days annual leave.
• Health Cash Plan & Employee Assistance Programme.

Candidate fit

• operational ownership, people coordination, problem-solving, and clear communication

Known job details

• Pay: £48,000