ServiceNow Foundation Data Manager

ServiceNow Foundation Data Manager focuses on leading the development, implementation, and ongoing management of the foundation data management process in alignment with itil best practices.

What the role involves

• Leading the development, implementation, and ongoing management of the Foundation Data Management process in alignment with ITIL best practices.
• Maintain the Foundation Data tables within ServiceNow, ensuring the data therein accurately reflects the current WPP environment.
• Foster strong relationships with stakeholders across the organisation to drive the adoption of Foundation Data Management processes.
• Coordinating with service owners, technology teams and other key stakeholders to ensure that CIs are accurately aligned to Foundation Data elements as required.
• Ensure the accuracy and completeness of the Foundation Data tables by regularly auditing and validating Foundation Data.
• Develop and implement data quality metrics and reporting tools to monitor the health of the Foundation Data and identify areas for improvement.

Skills and requirements

• Minimum of 5 years experience in Data Management or related discipline within a large global organisation.
• Proven experience of managing data structures and tools in a multi-vendor environment.
• Proven experience within ServiceNow, ideally including CSDM implementation experience.
• Manage multiple priorities, and meet deadlines in a fast-paced, global environment.

Confirmed role details

• Job Type: Contract (6 months).