ServiceNow Foundation Data Manager

This ServiceNow Foundation Data Manager opportunity is built around managing and and maintain the Foundation Data tables within ServiceNow, ensuring the data therein accurately reflects the current WPP environment. It would suit someone who can bring strong professional approach to the role.

Role overview

Evaluate and recommend tools and technologies that support the management of Foundation Data and align with existing processes. Provide ongoing training and development opportunities to team members to enhance their expertise in Foundation Data.

Main responsibilities

Coordinating with service owners, technology teams and other key stakeholders to ensure that CIs are accurately aligned to Foundation Data elements as required. Managing and and maintain the Foundation Data tables within ServiceNow, ensuring the data therein accurately reflects the current WPP environment. Build, lead, and mentor a team of Foundation Data Analysts and specialists, ensuring they have the skills and knowledge necessary to perform their roles effectively.

What helps someone succeed

Strong professional approach.

Requirements

• Minimum of 5 years experience in Data Management or related discipline within a large global organisation.
• Proven experience within ServiceNow, ideally including CSDM implementation experience.
• Proven experience of managing data structures and tools in a multi-vendor environment.

Job details

• The Configuration & Data Integration Team owns the standards, the processes and procedures for management of the CMDB and the configuration items stored within.
• The Foundation Data Manager will be responsible for overseeing and managing the Foundation Data and processes across our complex technology landscape, within Service.
• As the Foundation Data Manager, you will be the custodian of the CSDM foundation data within Service.
• Definition of ETL processes, integration and reconciliation rulesets and Service.