ServiceNow Platform Administrator

ServiceNow Platform Administrator focuses on perform day-to-day administration of the servicenow platform including instance management, access control, and instance health monitoring.

What the role involves

• Perform day-to-day administration of the ServiceNow platform including instance management, access control, and instance health monitoring.
• Maintaining platform configurations, including workflows, forms, UI policies, and business rules.
• Contribute to stakeholder communication, issue resolution, and service improvement initiatives.
• Work closely with Product Owners, Engineers, and Architects to deliver platform enhancements.
• Resolve platform issues, defects, and performance bottlenecks.
• Identify opportunities for automation and efficiency within ITSM and platform processes.

Skills and requirements

• Proven experience administering ServiceNow in an enterprise environment.
• Training and development to help you excel in your career.
• Flexible working to assist you balance your personal priorities.

Confirmed role details

• In this role, you will be part of a team that maintains platform stability, availability, and service quality, while supporting teams and stakeholders to resolve issues.
• Support the strategic vision, while being part of a supportive and inclusive team.
• Contributory pension.
• 30 days’ holiday plus bank holidays, with the option to purchase additional days.

Candidate fit

• organisation, accuracy, communication, and careful task follow-through

Additional role context

• If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on to discuss.
• We strive for a in which we are empowered to excel together every day.