Shift Manager – Tottenham

Booker Group London, England Posted 4 days ago

Contract
Onsite

Job description

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Shift Manager - Tottenham

Job ref: 30189 Category: Support Centre Roles
  • Salary Competitive
  • Location Venus House Unit 3, 62 Garman Road London
  • Contract Type Permanent
  • Hours 45
  • Closing Date 5 May, 2026
  • Business Unit Venus Wines

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    • , -0.0507259

    Venus House Unit 3, 62 Garman Road London N17 0UT

    About the role

    The Warehouse Shift Manager is responsible for overseeing daily warehouse activities during an assigned shift, ensuring efficient operations, health & safety compliance, and team productivity. This role supervises warehouse staff, manages performance, and ensures that, picking and delivery, processes meet company standards.

    Main Responsibilities

  • Open or close the building at the beginning or end of shift
  • Manage and coordinate warehouse staff during assigned shifts
  • Ensure efficient picking, stacking, lines and loading of products
  • Monitor daily operations to meet productivity and performance targets
  • Enforce health, safe and legal regulations and company policies
  • Manage shift schedules, attendance, and staff performance
  • Train, coach, and develop team members
  • Resolve operational issues and escalate where necessary
  • Coordinate with other departments such as Telesales, Sale Accounts, and Buying Team
  • Ensure proper use and maintenance of warehouse equipment
  • Route planning and load plans considering any vehicles off road

    • You will need

    Key Skills & Requirements

  • Proven experience in warehouse operations or logistics (typically 2+ years)
  • Previous supervisory or team leadership experience
  • Strong leadership and people management skills
  • Good understanding of warehouse management systems (WMS)
  • Excellent problem-solving and decision-making abilities
  • Strong organisational and time management skills
  • Knowledge of health and safety regulations
  • Ability to work flexible shifts (including early/late & Saturdays if required)

    • Key Performance Indicators (KPIs)

  • Order accuracy and availability fulfilment %
  • Pick rate performance per shift
  • Delivered on time/late
  • Health & safety compliance
  • Staff turnover and engagement
  • Training compliance 

    • Working Conditions

  • Fast-paced warehouse environment
  • May require standing, walking, and lifting
  • Shift-based schedule (Morning, late, or Saturday shifts when required)

    • What's in it for you

  • Employee discounts after 4 weeks, such as:A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.

  • After 3 months:

    A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
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