Single Point of Contact Engagement Specialist

Single Point of Contact Engagement Specialist focuses on as a spoc engagement specialist, you will join us on our journey and undertake an influential role by providing operational support to the a&ci and resilience spoc function.

What the role involves

• As a SPOC Engagement Specialist, you will join us on our journey and undertake an influential role by providing operational support to the A&CI and Resilience SPOC function.
• Ability to handle sensitive and confidential information appropriately.

Skills and requirements

• To be successful in this role, you will need extensive experience in investigations within HR, compliance, audit, fraud, or legal environments: In addition you will possess.
• Relevant professional qualification in investigations, fraud, compliance, audit, law or assurance.
• Extensive experience in an administrative, case management or assurance support role.

Confirmed role details

• Reporting Line: Single Point of Contact Manager.
• London, Chesterfield, Bolton/Hybrid.
• Beyond a competitive salary, we offer a comprehensive benefits package that includes.
• 25 days annual leave (rising to 30 after 2 years), plus bank holidays.

Additional role context

• Is responsible for the accurate receipt, logging, and initial assessment of all referrals, supporting timely and well‑informed triage decisions by senior colleagues.
• How our people behave is as important to Post Office, as what is delivered.
• Access to 24/7 digital GP services and our Employee Assistance Programme.