Solution Engineer

Solution Engineer focuses on contribution to the development/implementation of business plan and effective operation of professional services.

What the role involves

• Contribution to the development/implementation of business plan and effective operation of Professional Services.
• Working to ensure effective support in alignment with demand, productive use of resources and quality assurance of deliverables produced.
• Own the opportunity conditioning process, ensuring portfolio of potential demand is understood, appropriately prioritised and supported through its approval review process.
• Opportunity conditioning and engagement with delivery teams (internal and external) to position and commission PS engagements under direct responsibility.
• Leading/support the delivery and assurance of all Professional services engagements ensuring focus on the timely delivery of committed outcomes.
• Supporting the development of new PS value propositions, supporting collateral and capability (people.

Skills and requirements

• Experience in the payment ecosystem and in particular payment technologies (embedded applications, web-based solutions).
• Demonstrable experience of delivering high standard of professional solution management services and functional/organisational advocacy.
• Demonstrable experience of managing stakeholders (all levels of seniority) expectation and satisfaction effectively.
• Ability to rapidly absorb and apply process or technical information, with a logical and analytical approach to problem solving.