Sr. Director, Analyst – AI/Agentic Systems in Digital Workplace Applications For MS Copilot (Remote Europe)

The AI/Agentic Systems in Digital Workplace Applications For MS Copilot (Remote Europe) position centres on identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery. It would suit someone who can bring high professional standards and disciplined judgement to the role.

What the work leans on

Willingness and ability to travel up to 25% (where applicable). Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team.

Where the technical work sits

• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery.
• Supporting BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against thei.
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward.

Technical requirements

• 12+ years of relevant field or industry experience.
• Bachelor's degree or equivalent experience; Graduate degree preferred.
• The technology and industry market, major vendors and products (e.g., Microsoft’s M365 Copilot, Copilot Studio, Foundry and Agent 365; Google’ Gemini Enterprise and Vertex AI; Open.

What helps delivery stay steady

High professional standards and disciplined judgement.

Practical details

• Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories.
• You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to.
• Work model: Hybrid.