Step Up Supervisor

Step Up Supervisor focuses on and essential job functions include but are not limited to the following.

What the role involves

• And essential job functions include but are not limited to the following.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on p.
• Contributes to positive team environment by recognising alarms or changes in partner morale and performance and communicating them to the store manager.
• Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to impro.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.

Skills and requirements

• Maintain the Starbucks Experience for our customers.
• Ability to build relationships.
• Understands what the customer wants and how to best deliver the experience.
• Listens and communicates well with others within and outside of Starbucks.