Store Director

This Bluewater opportunity with Sephora UKWhen you join SEPHORA is built around today, with nearly 500 iconic brands and our own SEPHORA Collection, were redefining the future of prestige beauty as we continue our bold expansion across the UK. It would suit someone who can bring strong professional approach to the role.

Why this role may suit you

Coaching and supporting the team in real time to uphold service excellence in any situation. From our beginnings in France in 1969 to becoming part of the LVMH family, weve always pushed boundaries through creativity, innovation, and inclusivity.

What you would be doing

Today, with nearly 500 iconic brands and our own SEPHORA Collection, were redefining the future of prestige beauty as we continue our bold expansion across the UK. Leveraging customer satisfaction metrics (e.g., Love Meter) to drive continuous improvement and resolve issues quickly. Youll lead the store across strategy, commercial excellence, service and people, including:.

The working style that fits

Strong professional approach.

What you need

• Supporting the Customer Experience Manager, Beauty and Services Managers to bring to life immersive, educational and engaging customer experiences.
• Proven experience leading large, highperforming retail teams with strong commercial and operational capabilities.
• Setting the bar for exceptional customer experience through SEPHORA Attitude behaviours and onfloor leadership.

Practical information

• Access to a perks and wellbeing platform offering discounts, wellness support, and more.
• SEPHORA University - receive industryleading product, customer care and development training to help you grow your skills and your career.
• Annual salary reviews based on your performance and our company results.
• Performancebased commission tied to collective store success.

Job details

• Benefits mentioned: Holiday allowance, Commission, Training