Store Lead (Retail Supervisor) – Manchester (m/f/d)

As a Store Lead (Retail Supervisor) in Manchester (m/f/d), the work centres on for our Store in Manchester we are hiring a passionate Lead (all genders) to lead a talented team of 8 Product Guides alongside the Store Management team. It would suit someone who can bring strong professional approach to the role.

How the role is set up

Communicate & Collaborate: You keep the team aligned by sharing company updates, supporting store procedures, and partnering with leadership to meet goals. Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.

Where someone would start

For our Store in Manchester we are hiring a passionate Lead (all genders) to lead a talented team of 8 Product Guides alongside the Store Management team. Operate with Excellence: You manage transactions, open and close the store, and use tools to track sales, labor, and budgets - keeping everything running smoothly. Build Community & Connection: You share brand stories and event details with guests and teammates, making everyone feel welcome and inspired to join in.

What helps someone build confidence

Strong professional approach.

What is expected

• Operational Excellence: Strong organizational, time management, and problem-solving skills, with the ability to manage inventory, scheduling, and team performance.
• Leadership Experience: You bring 1+ years of leadership and retail experience, with a natural ability to coach, motivate, and unlock potential in others.
• Elevate the Guest Experience: You support the team in delivering world-class service by sharing product knowledge, coaching Product Guides, and leading from the floor five days a w.

Job details

• Full-Time | 5 days a week Compensation: Salaried | Base + bonus Growth At Arc’teryx: Growth happens through practice, feedback and the support of a wider community at Arc’teryx.
• Lead with Purpose: You embody the Arc'teryx Vision, Purpose, and Values -bringing leadership, awareness, and energy to every shift on the floor.
• Flexibility: Willingness to work key retail periods (, Black Friday and holiday season) and ability to lift up to 30 lbs as needed.
• As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.