Store Manager

Store Manager focuses on have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.

What the role involves

• Have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
• Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customer.
• Develop colleagues within your store harnessing their strengths and building on development areas.
• Make commercial decisions around stock availability and merchandising.
• Actively seek contact with key stakeholders to gain a wider understanding of the business.
• Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.

Skills and requirements

• Retail, customer service, stock, till, merchandising, or supervisory experience may be useful.

Candidate fit

• Retail leadership, commercial awareness, organisation, and customer focus.

Additional role context

• 25% Card Factory colleague discount in-store and online.
• Opportunity to apply for Retail Apprenticeships.
• Access to blended learning and development content.