Supermarket Shift Leader

Haven Norfolk, England Aug 19, 2025

Type Full Time
Pay Not listed
Work Onsite
Schedule Weekends

Supermarket Shift Leader focuses on support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.

What the role involves

  • Support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
  • Provide prompt, professional guest service, addressing complaints and special requests.
  • Ensure shelves are well-stocked and displays tidy.
  • Handling guest queries or issues efficiently, creating a welcoming experience.
  • Assisting in training new team members on company policies and procedures.
  • Participate in team duties while stepping up as the shift leader when assigned.

Skills and requirements

  • Experience as a Team Leader or Supervisor in a supermarket or retail environment is preferred but not essential.
  • Detail-oriented, especially when handling food orders.
  • Committed to providing high-quality, customer-focused service.
  • Flexibility to work weekends, evenings, and holidays as needed.

Confirmed role details

  • Type: Full-Time / Part-Time / Seasonal.
  • Join our One Great Team here at Haven as a Supermarket Shift Leader, supporting our on-park supermarket to run smoothly.
  • Deliver a great experience for our guests and owners!
  • Inspire the team to provide fantastic guest experiences and high-quality standards.

Candidate fit

  • hands-on leadership, organisation, coaching, and reliable follow-through
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