Supervisor

Supervisor focuses on ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.

What the role involves

• Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
• Supporting the management team managing all personnel, product & merchandising functions, business processes and results for the store.
• Participate in weekly management meetings and other staff meetings.
• Clearly communicate to staff all marketing and sales promotions.
• Supporting the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
• Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.

Additional role context

• TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985.
• In 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores.
• Global retail sales of the Tommy Hilfiger brand were US $6.5 billion in 2015.