Supply Chain Customer Service Executive

hays-gcj-v4-pd-online London, England Posted Mar 31, 2026

Full Time
Hybrid

Job description

Your newpany

Do you want to progress your career within Supply Chain? If so, we have a fabulous job for you.This Supply Chain Customer Executive role is vacant within a brilliant FMCG business in West London.

Your new role

This organisation has some great customer relationships, and they need support across their B2B Supply Chain network.
In this Supply Chain role, you will act at the key point of contact for our UK customers and deliver first-class supply chain operations to these clients.


What you'll need to succeed

To succeed in this role, you will have prior experience within supply chain, ideally within a customer-facing or FMCG environment where you canmunicate clearly with customers and key stakeholders via phone and email. You will support the entire order-to-cash process, including onboarding new clients and managing existing client accounts. You will ensure products are delivered on time and in full, solving any issues as they arise.
Experience in SAP is desirable, or similar ERP system. You must be able tomute to Uxbridge 3 times per week for this role, with a hybrid offering the other 2 days.


What you'll get in return

In return, you will work within a fun, passionate, and successful organisation in the FMCG world. Whilst thispany offers hybrid working as standard, they also offer further flex, such as flexible start and finish times, summer hours (early Friday finishes during summer), and even more remote working for 3 periods of the year (including the ability to work abroad for restricted periods).


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