Support Incident Engineer

This Support Incident Engineer role in Computer Science is focused on have complete ownership of ensuring that changes are fully completed and any affected services are restored. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Known job details

• Location: Computer Science
• Contract: Full-time
• Work model: Remote
• Shift: Weekends
• Work on the weekend shifts on a rotational basis.

Likely focus of the role

• Have complete ownership of ensuring that changes are fully completed and any affected services are restored.
• Identify process improvements for change implementation and weekend checkouts.
• Aid is incident management and root cause analysis.

Requirements mentioned

• Must be familiar with typical administrative commands.
• Good understanding of Linux administration fundamentals.
• Prior experience with Incident management and Problem management.