Support Services Team Leader

As a Support Services Team Leader, the work centres on the Support Services Team Leader will assist with the day-to-day management of the PAs based in offices across the UK supporting our teams and clients within Personal Injury. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Where the work sits

Conduct 1:1s with team members. Manage the wellbeing, attendance, performance, and engagement of the team.

Management responsibilities

The Support Services Team Leader will assist with the day-to-day management of the PAs based in offices across the UK supporting our teams and clients within Personal Injury. There will be significant focus on continual performance improvement throughout the team to ensure operational efficiency. Coordinating priorities, people, activity, budgets, projects, or operational standards according to the role.

Practical details

• This is a hybrid role, with two days office attendance in our Manchester office per week.
• 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid).

Leadership skills and experience

• Experience working within a legal, professional services or corporate support environment.
• Knowledge of Personal Injury operations or previous experience supporting Personal Injury teams.
• Experience managing geographically dispersed or hybrid teams.

Job details

• Benefits mentioned: Pension, Holiday allowance, Training