Support Worker

Support Worker focuses on join us as a family support worker (visits centre assistant) at hmp birmingham, where you will play an important role in supporting families visiting their loved ones in prison.

What the role involves

• Join us as a Family Support Worker (Visits Centre Assistant) at HMP Birmingham, where you will play an important role in supporting families visiting their loved ones in prison.
• Your input will help us continue to improve our family support services.

Skills and requirements

• Support families during what can often be a challenging time, using your experience of working with people facing difficulties to handle situations calmly and sensitively.

Confirmed role details

• Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous hol.

Candidate fit

• From offering information and guidance to organising activities for children and ensuring refreshments are available, you’ll contribute to making visits as positive and stress-free.
• If you’re organised, approachable, and passionate about making a difference, we’d love to hear from you.
• Have the opportunity to attend training events to further develop yourself as a professional training and interventions worker.

Additional role context

• Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children.
• Also work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times.