Systems Coordinator

Systems Coordinator focuses on supporting the product owner and systems lead in the coordination and administration of the people technology platforms and systems, your key responsibilities will include….

What the role involves

• Supporting the Product Owner and Systems Lead in the coordination and administration of the People Technology Platforms and Systems, your key responsibilities will include….
• Acting as 2nd line technical support, resolving more complex issues and logging tickets with 3rd party suppliers, escalating issues to the Systems Leads and Product Owner where app.
• Working with the Systems Leads and Data Analysts to capture and document reporting requirements, system processes and data maps.

Skills and requirements

• Maintaining system guides and collateral, providing super-user training to the wider People team and business where required.

Confirmed role details

• You would work from home and the Sheffield office in a hybrid capacity.
• A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace.
• Flexible working options to make sure that you’re fully supported to work the way that best suits you.
• Westfield health membership, offering discounted leisure and travel and refunds on medical services.

Candidate fit

• Proven experience in supporting various systems and platforms in previous roles, ideally in fast-paced businesses.
• High level of IT literacy and use of Microsoft office packages.
• Strong understanding of people processes, and ability to act with discretion for dealing with confidential information.

Additional role context

• You would be joining one of the most respected law firms in the UK, recently ranked in the Best Workplaces for Wellbeing for Large Organisations 2024.
• Managing the access to People Systems and Data, in accordance with the relevant governance.
• Collaborating with system administrators across the business, keeping abreast of wider system and data projects.