Team Leader – Placemaker Services

Placemaker Services is looking for a Team Leader, with the role focused on managing team performance through coaching, training, audits, and observation, supporting induction and development. It would suit someone who can bring strong leadership and operational judgement to the role.

Where ownership sits

Focuses on time and attendance oversight, administrative accuracy, and ensuring frontline placemakers are supported throughout their employment lifecycle. Professional and Personal Competencies/Qualifications Experience in a Team Leader, supervisory, or senior operational support role, ideally within shared services or service delive.

What the role carries

Managing team performance through coaching, training, audits, and observation, supporting induction and development. Coordinating operational resourcing by working with recruitment partners, agencies, and internal stakeholders. Maintaining accurate systems, trackers, and reporting to support operational decisions and performance monitoring.

What helps the work land well

Strong leadership and operational judgement.

What the role depends on

• Proven ability to lead and motivate teams to achieve high performance.
• Experience working in a fast-paced operational environment with competing priorities and strict SLAs.
• Experience managing operational or administrative processes.

Practical details

• Additional detail: Training or development support may be provided.

Job details

• Benefits mentioned: Training, Overtime