Team Manager

Team Manager focuses on thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to tiffany & co.’s continued legacy.

What the role involves

• Thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy.
• Ensure compliance with Tiffany & LVMH procedures.
• Ensure Client Advisors develop a client development strategy and assess their results.
• Support team adoption of new tools, systems and ways of working.

Skills and requirements

• Drive team accountability in delivering unparalleled service and achieving store KPIs (sales, client experience, operational excellence).
• Possess a deep market understanding, insights on competitors' practices and cultivate a strong network in respective communities to enhance the client experience.
• Minimum of 3 years of sales management experience.
• Organized and efficient, with experience in driving change (tools, KPIs etc.).

Confirmed role details

• We also offer competitive pay, medical, dental, and eyecare, pension plans, paid time off, alongside other meaningful employee offerings.

Candidate fit

• Leading by example and actively coach the team on the sales floor, supporting professional growth and development.
• Leading by example with a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy.

Additional role context

• It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit.
• Demonstrate an entrepreneurial mindset and strategic vision that incorporate sales, clients and teams' development.
• Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment and integrity.