Team Manager Tenancy Rights Advice and Enforcement

12 months contract with a local authority

Job Purpose

• The Team Manager – Tenancy Rights, Advice & Enforcement will lead a newly established team delivering the council’s duties under the Renters’ Rights Act (RRA). The postholder will be responsible for ensuring the effective enforcement of private rented sector tenancy legislation, tackling unlawful eviction and harassment, and providing high‑quality tenancy rights advice to residents.
  

Key Duties/Accountabilities

• Lead, manage and develop a specialist team of officers delivering tenancy rights advice, casework, and enforcement activity.
  
• Set clear service objectives, monitor performance, and ensure the delivery of a high‑quality, resident‑focused service.
  
• Build a positive, inclusive and high‑performing team culture, supporting staff development and wellbeing.
  
• Oversee the delivery of advice and casework relating to the advertising, letting, management and ending of private rented sector tenancies.
  
• Ensure all enforcement activity complies with relevant legislation, council policy, and best practice.
  
• Lead complex investigations into harassment, unlawful eviction and other breaches of tenancy law.
  

Essential Experience Required

• Proven experience managing or supervising complex casework within a statutory, regulatory or enforcement context.
  
• Significant experience working with tenancy law, including security of tenure, unlawful eviction and harassment.
  
• Experience leading investigations and enforcement action, including preparing evidence for legal proceedings.
  

Essential Qualifications Required

• In‑depth knowledge of private rented sector tenancy law, enforcement powers and investigatory frameworks.
  
• Strong understanding of regulatory responsibilities and legal processes relating to criminal and civil enforcement.
  

Additional information to note

• Working Hours: 35 hours per week.
  
• 6 Brixton Hill, London, Lambeth, SW2 1RW, United Kingdom
  
• Work pattern - Minimum 2 days per week
  
• We work on bi-weekly schedule.
  

The role closes on 24th April 2026, apply ASAP.