Team Member

Team Member focuses on taking responsibility for the customer journey, ensuring their experience is second to none.

What the role involves

• Taking responsibility for the customer journey, ensuring their experience is second to none.
• Taking accurate orders and working closely with kitchen staff.
• Ensuring payments and receipts are correct.
• Confidently recommending menu and drinks offerings.
• Observing service and standards and reporting any incidents or issues.
• Being a supportive and proactive team member.

Skills and requirements

• Previous experience working front of house in a hospitality or customer facing environment.
• Enthusiasm and passion for food and beer.
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment.
• A result driven and ambitious individual keen to develop your career and grow with us.

Confirmed role details

• Competitive hourly rate + tips.
• 28 days holiday.
• Company Pension scheme.
• Retail and beer discounts.