Technical Account Director

This Technical Account Director opportunity is built around identify and mitigate technical risks, coordinate with Adobe teams, and manage oversight in collaboration with executive partners. It would suit someone who can bring strong professional approach to the role.

Where the work sits

Changing the world through digital experiences is what Adobe’s all about. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

How the role works day to day

Identify and mitigate technical risks, coordinate with Adobe teams, and manage oversight in collaboration with executive partners. Assess strategic Customer technical risks and opportunities and lead the extended Adobe team to build and deliver mitigation and "get well" plans. Leading and mentor matrixed teams, collaborate with internal and external partners, and provide architectural mentorship to optimize solutions.

What helps in this setting

Strong professional approach.

What needs to be in place

• Senior-level experience in consultative, customer support, or customer success roles within marketing technology.
• Bachelor’s degree in a relevant technical field or equivalent experience.
• Critical thinking, technical expertise in enterprise software and marketing solutions, and willingness to travel as required.