Technical Account Manager

The Account Manager position centres on overseeing your portfolio's risk metrics and highlight key opportunities to internal and external stakeholders. It would suit someone who can bring strong professional approach to the role.

Where ownership sits

Partner with other TAMs, Customer Success Managers, and Account Executives to deliver exceptional user experience for Platforms. Collaborate with Risk Operations and Connect Product teams on user feedback and new market launches and updates.

What the role carries

Overseeing your portfolio's risk metrics and highlight key opportunities to internal and external stakeholders. Leverage dashboards and custom insights to identify and remediate Platform challenges.

What helps the work land well

Strong professional approach.

What the role depends on

• Managing the overall risk experience of Platforms in tandem with Platform TAMs.
• Delivering an elevated service and support experience (fast, smart, concise, human, accurate, and informed) to your assigned users and internal stakeholders.
• 3+ years of experience in technical account management, risk management, operations or account management roles, preferably in payments, fintech, a regulated entity, or with SaaS P.

Practical details

• The annual salary range for This role is based in the primary location is €66,800 - €100,200.
• Additional detail: Bonus opportunities may be available.

Job details

• Benefits mentioned: Bonus