Technical Account Manager

This Account Manager opportunity is built around leading architecture reviews to ensure scale, performance, and alignment with customer goals. It would suit someone who can bring strong professional approach to the role.

How the role is set up

Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. Experience leading technical delivery in high-scale environments.

Where someone would start

Leading architecture reviews to ensure scale, performance, and alignment with customer goals. Monitoring and report on integration health and adoption metrics. Delivering platform audits and identify optimization opportunities.

What helps someone build confidence

Strong professional approach.

What is expected

• 5+ years in technical consulting, TAM, or solution architect roles in SaaS, CX, or CCaaS domains.
• Bachelor’s degree in Computer Science, Engineering, or related field.
• Experience with REST/JSON APIs, system integrations, and webhooks.

Job details

• Additional detail: Additional staff or wellbeing benefits may be available.

Requirements mentioned

• JavaScript