Technical Account Manager

Account Manager focuses on clear progression into product, technology or client lead roles.

What the role involves

• Clear progression into Product, Technology or Client Lead Roles.
• Build strong relationships and understand client needs.
• Managing complex production issues and escalations.
• Coordinating with Product, Tech, and Integration teams.
• Ensure timely and high-quality resolution.
• Delivering service reviews and performance reporting.

Skills and requirements

• Experience in client relationship management, client support, or service delivery within financial services (typically 4–6+ years).
• Experience with regulatory reporting (EMIR, SFTR, MiFID ).
• Understanding of data flows and system integrations.
• Experience working with SaaS or platform-based solutions.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through