Technical and Production Supervisor

This Technical and Production Supervisor role is focused on leading troubleshooting and root cause analysis of complex technical issues, supporting technicians in developing solutions. It would suit someone who can bring leading, supervise, and develop a team of technicians, fostering a positive, accountable, and high-performance culture to the role.

Where the work sits

Be responsible for leading the repair team, managing workflow and systems (Tesseract, SMART, Odoo), driving operational efficiency, and maintaining high levels of service quality a. Implement and refine best practices for diagnostics, repairs, testing, and quality control.

How the role works day to day

Leading troubleshooting and root cause analysis of complex technical issues, supporting technicians in developing solutions. Management of technical stock in communal and technical locations, ensuring support of accurate system stock. Use system data to identify trends, generate reports, and support operational planning and forecasting.

What helps in this setting

Leading, supervise, and develop a team of technicians, fostering a positive, accountable, and high-performance culture. Escalate and resolve technical or service issues in a professional and timely manner. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Practical details

• Additional detail: Training or development support may be provided.

Job details

• Benefits mentioned: Training