Technical Consultant

The Technical Consultant position centres on perform administrative functions related to support delivery, including tracking support requests, completing paperwork, scheduling appointments, and generating documentation. It would suit someone who can bring ensure solutions are reliable, scalable, easy to maintain, robust, and compliant with both client and Intralinks technology standards to the role.

Who the work supports

Have direct cadence with various teams across the organization from Sales, Support, Product Management, Development, QE, Operations as well as Global Customer Success Organization. More than 2 million professionals at 800 of the Fortune 1000 companies depend on Intralinks' expertise.

How support shows up

Perform administrative functions related to support delivery, including tracking support requests, completing paperwork, scheduling appointments, and generating documentation. Gather requirements, determine best solutions, assist in scoping Statements of Work (SOWs), provide updates to project plans, and successfully complete implementations.

The approach that fits

Ensure solutions are reliable, scalable, easy to maintain, robust, and compliant with both client and Intralinks technology standards. Strong professional approach.

What needs to be in place

• 3-5 years IT experience with industry certification or 7+ years of IT experience without.
• Intralinks has more than 15 years of experience with a track record of enabling business collaborations and high-stakes transactions valued at more than $19 trillion.