Technical Customer Advisor

Riada Resourcing Belfast, Belfast Posted apr 16, 2026

Full Time
GBP 15.31 per hour
Hybrid

Job description

As a Customer Service Advisor, the work centres on working within the Developer Services team, you will support investigation, analysis and cross-departmental coordination to deliver effective outcomes. It would suit someone who can bring clear communication, patience, and reliable follow-through to the role.

How the role is set up

Westland House, Belfast (hybrid working available after 3 months). A minimum of 5 GCSEs Grade C or above, must include English, or equivalent educational attainment.

Where someone would start

Working within the Developer Services team, you will support investigation, analysis and cross-departmental coordination to deliver effective outcomes.

What helps someone build confidence

careful practical judgement. Strong professional approach.

What is expected

  • Must have demonstrated experience in the management of and overseeing customer contact cases from initiation to resolution, working to compliance, policies, business and service ta.

Job details

  • Work model: Hybrid.
  • Additional detail: Hybrid working.
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