Technical Field Service Representative / Paper Process Engineer.

As a Technical Field Service Representative / Paper Process Engineer., the work centres on reporting customer needs and expectations to the Technical and Sales group, liaising between the customer and our company. It would suit someone who can bring strong professional approach to the role.

Why this role may suit you

On average the role would have around 2 days a week working from a home office base. CVs in MS Word Format please, (.doc / .docx), All enquiries in strictest confidence.

What you would be doing

Reporting customer needs and expectations to the Technical and Sales group, liaising between the customer and our company. Collecting and recording data from paper machines and carrying out statistical analysis. Giving advice on the machine settings to optimise the performance of our product on the machine.

The working style that fits

Strong professional approach.

What you need

• Understand and be able to communicate relevant technical and economic features of the products and services offered to customers handle customer complaints in a correct, positive a.
• As the role involves travel across the UK, the successful Candidate must hold a full valid UK driving licence and be prepared to travel – a company car will be provided.
• Computer literate, able to perform statistical data analysis.

Practical information

• The working hours for the role include the driving time and, as the TSR manages their own schedule, they are able to take the time back when it is appropriate to do so.
• The successful Candidate’s time would largely be spent in paper mills across the UK responding to customer needs and ensuring that their expectations are met.
• This is a Field / Home Office based role that is also open to Candidates who are Site Based who have a Process Engineering background within Papermaking and who would be interested.
• Telephone: 0141 647 6688.

Job details

• Benefits mentioned: Company car