Technical Project Manager Data Center (Remote)

As a Project Manager in Jira, ServiceNow, the work centres on own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform. It would suit someone who can bring coordinating electrical building services delivery while keeping timelines, contractors, and standards aligned to the role.

Role overview

Manage a team of technicians and/or project coordinators remotely that work Onsite. Set weekly priorities, conduct 1:1s, and run shift/resource planning.

Main responsibilities

Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform. Maintaining a live project dashboard that clients and internal stakeholders can rely on. Track multi-workstream projects across planning, procurement, deployment, and sign-off.

What helps someone succeed

Coordinating electrical building services delivery while keeping timelines, contractors, and standards aligned.

Requirements

• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent.
• Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations.
• Experience owning project budgets, SOWs, or vendor purchase orders.

Job details

• Track project budgets, flag overruns, and submit change orders when scope shifts.
• Maintain procurement records and ensure contract compliance for hardware and services.
• Server rack/stack, hardware break-fix, cabling, power, and cooling.
• Review and validate work orders for technical accuracy before client-facing delivery.