Technical Support Advisor

Concentrix Belfast, Northern Ireland 5 days ago

Type Full Time
Pay Not listed
Work Remote

The Technical Support Advisor position centres on resolve technical faults efficiently. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Known job details

  • Work model: Remote
  • Working experience.
  • What’s in It for You.
  • Competitive base salary.
  • Performance-related bonuses or incentives (role dependent).

Likely focus of the role

  • Resolving technical faults efficiently.
  • Guide customers through step-by-step technical solutions.
  • Aim for first-contact resolution wherever possible.

Requirements mentioned

  • Previous contact centre or service desk experience.
  • Experience supporting connectivity, devices, software or account-based services.
Career guide

Learn more about this role

Explore the matching JobPedia guide for deeper duties, skills, salary context, and career paths.

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What does a Member Support Advisor actually do?

Explore the real work behind the title, from day-to-day responsibilities to how the role works in practice for Member Support Advisor.

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