Technical Support Engineer

Technical Support Engineer focuses on inspect, maintain, repair, install, design, or improve technical systems according to the role.

What the role involves

• Inspect, maintain, repair, install, design, or improve technical systems according to the role.
• Diagnose issues, complete checks, and keep records or handovers accurate.

Skills and requirements

• Relevant technical, electrical, mechanical, maintenance, gas, plumbing, or engineering experience may be required.

Confirmed role details

• We innovate, collaborate and optimise by coming together 3 days per week in the office.
• This normally involves a 20 minute chat with our Talent Team.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving

Additional role context

• As a Technical Support Engineer, you'll be instrumental in keeping that network running.
• Diagnosing and resolving software, hardware, and peripheral issues to ensure our APMs operate without interruption 24 hours 7 days a week.
• Reporting to our Technical Support Manager, you'll sit at the exciting intersection of field engineering and software support, a hybrid role that requires both technical precision.