Technology Operations Analyst

The Technology Operations Analyst position centres on we enable our customers to manage their money 24 hours a day, 7 days a week. It would suit someone who can bring reliability, clear communication, and practical judgement to the role.

What the work leans on

Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.

Where the technical work sits

• We enable our customers to manage their money 24 hours a day, 7 days a week.

Technical requirements

• Knowledge and experience of supporting either macOS or Windows is a must.
• As such, we are looking for people who can commit to 37.5 hours a week between 7am-10pm Monday to Sunday.
• Experience in operational support of suppliers and outsourced vendors is beneficial.

What helps delivery stay steady

careful practical judgement. Strong professional approach.

Practical details

• 25 days holiday (plus take your public holiday allowance whenever works best for you).
• Life insurance at 4x your salary & group income protection.
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.