Trainee Service Advisor

This Trainee Service Advisor opportunity is built around managing all service telephone and Walk-in enquires. It would suit someone who can bring clear communication, patience, and reliable follow-through to the role.

Where the work sits

Our client is a franchised car dealership, looking to recruit a Junior Service Advisor to join their team. Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off.

How the role works day to day

Managing all service telephone and Walk-in enquires. Carry out inspections where necessary prior to handover to customer. Delivering outstanding customer satisfaction.

What helps in this setting

careful practical judgement. Positive, customer focused attitude and approach to your work.

Practical details

• Background of Reception work/Call Centre/Customer Facing preferably.

What needs to be in place

• MUST have current experience as a car dealership Service Advisor, within a franchised main dealership.
• Must have a valid driving licence.
• Preferably with a prestige brand experience.