Trust & Safety Specialist

Trust & Safety Specialist focuses on review abuse and safety incident reports, take appropriate action per operations policies and follow through clearly and consistently on every report.

What the role involves

• Review abuse and safety incident reports, take appropriate action per operations policies and follow through clearly and consistently on every report.
• Driving improvement initiatives by providing guidance on policy development and executing projects that will enhance existing workflows.
• Assisting in improving our support resources and content.
• Provide expertise for processing all types of requests with a high degree of quality and efficiency.
• Serve as a consultative partner with our vendor team.
• Familiarity with online safety issues and experience reviewing sensitive content.

Skills and requirements

• Bachelor's degree in something relevant would be preferred (Criminology, Social Sciences, Politics, Terrorism, Languages).
• 1 + years of relevant work experience in law enforcement, social media or tech, research, investigation, third sector.
• Ability to work a shift pattern that includes every weekend work.
• We believe that being together in person helps us build our culture faster, reinforce our values.

Additional role context

• Have a standing schedule that includes a weekend day.