Position Overview
As a graduate joining our Ultimate Leaders Programme at Dorchester Collection we can support your development to become a highly skilled supervisor and assistant managers, ensuring you have the talent to lead and motivate a team to deliver the ultimate guest experience.
What you'll get
Complimentary nights with breakfast within Dorchester Collection50% F&B discount at selected restaurantsVery generous Employee Introductory Scheme offeredTeam members' awards and incentives schemesContributory pension scheme entitlement from date of commencementLife assurance cover for all team membersOnline benefits appUniform laundered complimentaryComplimentary meals whilst on duty at our team members' restaurantsComplimentary Internet at allocated computers in team areasCycle to work schemeOccupational Health, including subsidised massage treatments and health clinicsComplimentary Eye Test for VDU users
What you'll do
To gain a hands on learning experience by carrying out operational roles within the Housekeeping department To implement, monitor and improve service and performance standards and systems to provide a seamless guest experience and maximise business potentialTo gain an in-depth understanding and knowledge of the Housekeeping operational areas by carrying out the duties of the respective rolesExceed our guests' expectations by providing discreet and personalised serviceTaking on projects and extra responsibilities in line with the Graduate programme
What you'll bring
Educated to Hotel diploma or equivalent levelPrevious 5 star hotel experience would be an advantageOpera systems experienceIT LiteratePassionate about serviceDriven to deliver resultsExcellent level of English languageA Second language would be an advantageGreat presentationAble to handle challenging situationsInnovative and creative seeking to improve themselves and service for our guests.