Utilities Administrator

Utilities Administrator focuses on provide a front-line telephone service to both internal and external customers.

What the role involves

• Provide a front-line telephone service to both internal and external customers.
• Ensure that all the client and operational requirements are met in a professional and efficient manner.
• Maintaining timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
• Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time.
• Ensure the collation, co-ordination and distribution of the operational job pack.
• Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.

Skills and requirements

• Previous experience in an administrative role.
• Proficient IT skills in Microsoft Office.
• Ability to prioritise workload and work to tight deadlines.

Confirmed role details

• We offer a competitive salary based on experience along with a full benefits package.
• Network Plus is proud to be an Equal Opportunity Employer.
• We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicabl.
• We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Candidate fit

• organisation, accuracy, communication, and careful task follow-through