VodafoneThree – Event Technical Authority

This Job opportunity is built around as an Event Technical Lead, you’ll be part of a dedicated rota of Technical Event Leads, providing round-the-clock support and stepping in to take charge when complex or high-sever. It would suit someone who can bring strong technical expertise in telecommunications products and services, with a focus on network infrastructure and customer-facing solutions to the role.

Why this role may suit you

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with Vodafone.

What you would be doing

As an Event Technical Lead, you’ll be part of a dedicated rota of Technical Event Leads, providing round-the-clock support and stepping in to take charge when complex or high-sever. Keep a close eye on customer incidents and work hand-in-hand with cross-functional teams to make sure issues are resolved quickly and effectively. Each day, you’ll join calls with customers, suppliers, and key stakeholders to share technical updates and keep communication flowing.

The working style that fits

Strong technical expertise in telecommunications products and services, with a focus on network infrastructure and customer-facing solutions. Comprehensive understanding of customer service operations, with a strong focus on delivering exceptional user experiences.