Voice of Customer and Insight Executive

The Voice of Customer and Insight Executive position centres on supporting the ongoing development and enhancement of the programme’s infrastructure, including extending coverage, maintaining and improving existing studies and processes. It would suit someone who can bring strong professional approach to the role.

Role overview

With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide. Our UK benefits include:As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contrib.

Main responsibilities

Supporting the ongoing development and enhancement of the programme’s infrastructure, including extending coverage, maintaining and improving existing studies and processes. A proactive attitude, enthusiasm to drive change and support a culture of continuous improvement. Analysing and interpret data collected from the Voice of Customer programme to uncover actionable insights that inform business decisions.

What helps someone succeed

Strong professional approach.

Job details

• Additional detail: Flexible working options may be available.

Requirements mentioned

• Excel