Warehouse Operations Manager

Warehouse Operations Manager focuses on develop front-line management and operational teams to deliver a safe, efficient and high-performing warehouse operation.

What the role involves

• Develop front-line management and operational teams to deliver a safe, efficient and high-performing warehouse operation.
• Take ownership of shift performance, while contributing to overall site performance across the full 24-hour operation.
• Work collaboratively with fellow Warehouse Operations Managers to ensure consistency in standards, processes and decision-making across all shifts.
• Ensure robust communication and structured handovers between shifts to maintain operational continuity.
• Delivering against customer requirements, ensuring service, productivity and cost targets are consistently achieved.
• Maintaining high standards of health & safety, compliance and operational best practice.

Skills and requirements

• Relevant leadership, project, operations, people-management, or stakeholder experience is useful.

Confirmed role details

• Job Title Warehouse Operations Manager Location Crewe, CW1 6FB GB (Main).
• Attractive annual bonus scheme, based on M&S performance and personal objectives.
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary).
• £50,000 to £53,000 DOE + Shift Premium (Unsocial hours).

Candidate fit

• Strong operational leadership experience within a warehouse setting, with accountability for end‑to‑end shift performance and delivery.
• Experience of working within a growing or evolving operation, with the ability to implement structure, consistency, and scalable processes.
• Excellent communication and collaboration skills, with the ability to work effectively as part of a wider management team across a 24/7 operation.

Additional role context

• 20% M&S discount on most things from furniture, fashion and food.

Known job details

• Pay: £50,000 to £53,000