Warranty Controller

Warranty Controller focuses on dispatch teams to ensure the timely shipment of repaired units.

What the role involves

• Dispatch teams to ensure the timely shipment of repaired units.
• Preparing quotations and supporting documentation for repairs and invoicing.
• Monitoring credit activity within company systems and produce related reports.
• Overseeing import/export documentation and procedures, ensuring compliance with statutory customs and shipping requirements.
• Analysing statistical and operational data to support continuous improvement activities, including the use of reporting tools such as Microsoft Power BI.
• Preparing data and reports for monthly Quality reporting activities.

Skills and requirements

• Proficient in Microsoft Office and experience using ERP systems.
• 5+ administration, logistics, customer service, or technical support roles.
• Experience within a customer support, service coordination, or operations environment.

Confirmed role details

• 25 days holiday + Bank Holidays.
• New flexible holiday scheme.
• Enhanced Maternity/Paternity pay.
• 5% Pension contributions.