Warranty Team Leader

Warranty Team Leader focuses on liaising with the service team & work in progress management.

What the role involves

• Liaising with the Service team & work in progress management.
• Communicating with manufacturers to resolve submission issues/corrections.
• Following process to make successful warranty claims.
• Reconciling paid claims and providing accurate and up to date warranty records.
• Keeping up to date with all the latest warranty bulletins and advising Technicians and all relevant colleagues accordingly.
• Ensuring all job cards adhere to standards and warranty bulletins for compliance.

Skills and requirements

• Relevant leadership, project, operations, people-management, or stakeholder experience is useful.

Confirmed role details

• When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including.
• 31 days holiday per year (including Bank Holidays) that will increase with length of service.
• Retail discounts saving £££'s on shopping and dining out.
• Fully funded, Nationally Recognised Qualifications.

Candidate fit

• Have previous experience working in an Administration role.
• Be process driven.
• Demonstrate a positive, right first time attitude.