Weighbridge Operator / Order Processing Customer Support

The NWH group Dalkeith, Scotland Posted mar 26, 2026

Full Time
GBP 35,000 per year
Onsite

Job description

The Order Processing Customer Support position in Scotland and North East England centres on our team of over 350 employees operates across ten sites in Scotland and North East England. It would suit someone who can bring clear communication, patience, and reliable follow-through to the role.

Where the work sits

Our team of over 350 employees operates across ten sites in Scotland and North East England. You will act as a central point of contact between drivers, customers, and the wider operations team, so your attention to detail and ability to manage a busy workload is essential.

What helps in this setting

careful practical judgement. Strong professional approach.

Practical details

  • Accurately weigh vehicles in and out using the weighbridge system.
  • Create, record and process orders onto internal systems in a timely manner.
  • Ensure all documentation is completed correctly, including tickets and transfer notes.
  • Liaise with drivers, customers, and site staff to ensure smooth daily operations.

What needs to be in place

  • Previous experience in an administrative or weighbridge role is desirable.
  • Confident IT skills, including experience using Microsoft packages.
  • Be part of a company committed to safety, sustainability, and supporting its people.

Job details

  • Pay: £35,000 per annum
  • Benefits mentioned: Training
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